SwissRecovery.ch / Dashboard
Case Overview
Track the status and progress of your fraud recovery case in real time.
Case ID
#84521
Estimated Loss
—
Recovery Probability
—
Current Step
Step 1 — Identity
Recovery Progress Tracker
Complete each step to advance your case
Dashboard / Step 1 of 7
Identity Verification
Provide your personal details and upload identification documents.
What to do on this step:
- Fill in your personal details exactly as they appear in your passport or ID card
- Upload a photo or scan of your passport / national ID (front side)
- Upload a selfie photo where you are holding your ID document next to your face
- Click the blue "Submit Identity Verification" button when done
Personal Information
Required
Full Name
As shown in your passport or ID
Please enter your full name
Date of Birth
Click to open the date picker
Please enter your date of birth
Country of Residence
Please select your country
Full Residential Address
Street, house number, postcode, city
Please enter your address
Document Upload *
How to upload: Click the upload box below (or drag a file from your computer onto it). Accepted formats: JPG photo, PNG image, or PDF scan. Max size: 10 MB per file.
Passport or ID Card (front)
Click here to upload passport / ID
JPG, PNG, PDF · max 10 MB · Tap to select from phone gallery
Please upload your passport or ID
Selfie holding your ID
Click here to upload selfie with ID
JPG, PNG · max 10 MB · On mobile: tap to open camera or gallery
Please upload your selfie with ID
All fields are required · Your data is encrypted
Dashboard / Step 2 of 7
Fraud Details
Describe the scam and provide details about the fraudulent platform or company.
What to do on this step:
- Describe in your own words what happened to you — what type of scam or fraud you experienced
- Enter the name of the website, app or company that took your money
- Enter the date when you made your first payment
- Enter how many times you sent money and the total CHF amount
- Describe in the text box what happened — the more detail, the better
- Click "Submit Fraud Details" when done
Scam Information
Required
What happened to you?
Write in your own words — the more detail, the better
Please describe what happened to you (min 20 characters)
Platform / Company Name
Look for the name in emails, app store, or browser history
Please enter the platform or company name
Date of First Payment
Check your bank statement for the exact date
Please enter the date of first payment
Number of Payments Made
Each separate payment counts as 1 transaction
Please enter number of transactions (min 1)
Total Amount Lost (CHF)
Total of ALL payments added together, in CHF
Please enter the total amount lost
Platform Website (if known)
Optional — leave blank if unknown
Description of the Scam
Minimum 20 characters · Write as much as you remember
Please provide a description (min 20 characters)
All starred fields (*) are required
Dashboard / Step 3 of 7
Evidence Upload
Upload all available evidence: screenshots, emails, transaction PDFs, chat logs.
What to upload — examples of useful evidence:
- Screenshots of the fake platform, your account balance, or chat messages
- Bank statements or PDF receipts showing the payments you made
- Emails from the scammer or the fake company
- Chat logs (WhatsApp, Telegram, etc.) — take screenshots
- On mobile: tap the upload box, then choose "Photo Library" or "Files"
- You can upload multiple files — the more evidence, the stronger your case
Upload Evidence Files
Min. 1 file required
Click here to select files — or drag & drop from your computer
Screenshots (PNG/JPG) · Bank PDFs · Emails · Chat screenshots · Max 25 MB per file · Multiple files allowed
Please upload at least one evidence file
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Analysis in Progress
Our specialists are reviewing your case and calculating the recovery amount
Do not close or refresh this page — your analysis will be lost
00:16
estimated time remaining
Initialising secure analysis environment...
Analysis Steps
1
Checking identity in police database
2
Verifying in bank fraud registry
3
Searching fraudster and scammer database
4
Cross-referencing Interpol and international registries
5
Calculating recovery probability and amount
This analysis is performed by our specialist team using AML-grade tools and official Swiss fraud registries. Results are binding for your case file.
Dashboard / Step 4 of 7
Preliminary Analysis
Our system has analysed your case. Review the findings below.
Dashboard / Step 5 of 7
Fund Return Setup
Link the account to which you wish to receive the recovered funds. This is read-only — no access to your balance or ability to make payments.
Dashboard / Step 6 of 7
Transaction Investigation
Review all identified suspicious transactions linked to your case.
Dashboard / Step 7 of 7
Recovery Procedure
Initiate the final legal and financial recovery actions on your behalf.
SwissRecovery.ch / Support
Client Support
Your dedicated specialist is available Monday–Friday, 08:00–18:00 CET.
JF
Julia Fischer
Senior Recovery Specialist · SwissRecovery AG
● Online — Available now
Response time
~2 hours
Send a Message
Case Activity Timeline
📋
Case #84521 opened and assigned to Julia Fischer
12.03.2026 · 09:14
✓
Identity verification documents received and reviewed
12.03.2026 · 14:32
🔍
Fraud case entered into the investigation queue
14.03.2026 · 10:05
SwissRecovery.ch / Security
Security & Trust
How we protect your data and comply with Swiss and European regulations.
🔒
SSL / TLS 1.3
All data transmitted via 256-bit encrypted HTTPS connections.
🇨🇭
Swiss DSG (FADP)
Compliant with the revised Federal Act on Data Protection, effective Sept 2023.
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GDPR Compliant
Data processing aligned with EU General Data Protection Regulation.
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Swiss Legal Entity
SwissRecovery AG, registered in the Canton of Zurich, Switzerland.
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FINMA Awareness
Cases cross-referenced with FINMA warning lists and international databases.
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Data Minimisation
We only process data strictly necessary for case resolution.
Office & Contact
Office
Löwenstrasse 50, 8001 Zürich
Email
Phone
+41 44 000 00 00
Hours
Mon–Fri, 08:00–18:00 CET
Legal Disclaimer: SwissRecovery AG provides consulting and facilitation services to victims of online fraud. We are not a law firm, bank, or regulated financial institution. Recovery outcomes depend on individual case circumstances, jurisdictional factors, and cooperation from third-party institutions. All data is handled in accordance with the Swiss Federal Act on Data Protection (DSG/FADP) and the EU GDPR. Unauthorised access is prohibited under Swiss law (StGB Art. 143bis).